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All orders at Hooks & Toggles have a 100% money back guarantee. If there is a need for a refund or exchange, please see our Refund Policy.
Since all items are one-of-a-kind pieces, occasionally there may incidences where two or more customers order the same item. Hooks & Toggles will do their very best to make sure this never happens by making sure all items sold be removed from the sale sections and placed in the sold section as soon as possible. However, to "err is human", and if double orders are ever placed, the first order will supercede any other order. All money will be returned to the customer(s) who placed subsequent orders.